This Privacy Policy explains how Elliott Wave Plus handles information when you visit our website, create an account, subscribe to our services, or contact support.
1. Information we collect
We collect information you provide, such as your name, email address, account credentials, subscription details, support messages, and notification preferences. Payment information is processed by our payment provider; we do not need to store your full payment card number. We may also receive technical information such as device, browser, and log data needed to operate and secure the service.
2. How we use information
We use information to provide and personalize subscriptions, process payments, authenticate accounts, deliver reports and notifications, respond to support requests, maintain security, improve the service, and comply with legal obligations. We send marketing communications only where permitted and provide an unsubscribe option for those messages.
3. When we share information
We share information with service providers that help us host the website, process payments, deliver email or other notifications, and provide customer support. These providers may use information only to perform services for us. We may also disclose information when required by law, to protect rights and safety, or as part of a business transfer.
4. Retention and security
We retain information for as long as needed to provide the service, maintain business and financial records, resolve disputes, and meet legal requirements. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure.
5. Your choices
You can review or update account information through your profile, manage available notification preferences, and unsubscribe from promotional email communications. You may also contact us to ask about access, correction, or deletion of personal information, subject to records we must retain by law.
6. Contact
For privacy questions or requests, please use the Contact Us page.